Shipping

SoulPad® are pleased to offer FREE Shipping to most of the USA. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 5 working days (Mon-Fri) of your order being placed. Though during peak season this can at times be within 7 working days. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the USA is free of charge. If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

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  • SoulPad We LOVE festival season here at SoulPad...
  • SoulPad We feel this pic needs a caption...any suggestions?
  • SoulPad Guys, any tips for removing mould spots from the polycotton hybrid?
  • SoulPad SoulPadders, who's going camping this weekend? Where are you all off to? The forecast is for 29 °C this weekend in Norfolk. We're looking back through old pics, wishing we had made plans to camp ????????????
  • SoulPad Sign up to the blog from today until the 5th July 2019, and you will receive a discount off your order.
  • SoulPad Hardened UK glampers will be used to a bit of variety in the weather and would never let a bit of rain get in the way of a good glamping adventure...
  • SoulPad Oh the joys of having our offices in the countryside! If you need to arrive by tractor there is plenty of room for parking ????
  • SoulPad 3 nights for the price of 2 at Gorsey Meadow, Norfolk!
  • 61090137_2267210866690974_6513259256605573120_n.png?_nc_cat=101&_nc_ht=scontent SoulPad Here’s a soulful offer for any families wishing to visit Dorset for new adventures...
  • SoulPad Finally!
  • SoulPad Isle of Man TT fans just can't get enough of Dave Everett's latest accommodation offering. Dave, a self-confessed, long-term lover of the TT has created a unique yet classic, glamping experience.
  • SoulPad Less diligent SoulPadders will contact us after a storm - some with the great news (and high praise) that their SoulPad 'survived the storm', others with the sad news that theirs did not.
  • SoulPad Storm Hannah? No problem!
  • SoulPad Bit nippy this weekend, but cozy in the tent! It stood up to Storm Hannah with no problems.
  • SoulPad And the winner is .... ... Catherine Cox, instagram name @cataska Congratulations! We look forward to hearing from you Catherine. ================================= There's still time to enter this competition to win a SoulPad bell tent... good luck!
  • SoulPad We are skipping around like Spring lambs as we prepare for the East Anglian Game & Country Fair next week. See you there?
  • SoulPad 10 Sleeps 'till the East Anglian Game & Country Fair 2019! We are skipping around like Spring lambs. Do come and see us, meet the team and step inside our SoulPads to see where your adventures could take you.
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Twitter

  • New 5 Star Review! @reviews_experts https://t.co/1bwaTdJP5J August 15, 2019 09:18
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. August 13, 2019 07:55
  • "A friend of ours has a SoulPad 6000-hybrid-G and he brought it to our place for a summer party last year. The kids… https://t.co/mZ7doKRa8k August 13, 2019 07:54
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... August 13, 2019 07:54
  • New 5 Star Review! @reviews_experts https://t.co/v0LwpQniNN August 06, 2019 12:40
  • ... More testimonials are on our website at https://t.co/ZY1sedehlp. August 06, 2019 07:55
  • "Delivery on time, tent easy & quick to assemble.... " ? WENDY August 06, 2019 07:55
  • It's Testimonial Tuesday. This week's random recommendation is... *drum roll*... August 06, 2019 07:54
  • New 5 Star Review! @reviews_experts https://t.co/znUv5TMD2W August 03, 2019 14:59
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Instagram

  • Reposting this fab photo by @barefoot_wandering enjoying their ‘Pad. The runaway toddler made us smile! #familyfun #glamping #outdooradventures #familycamping #lovesoulpad #soulpadtents #festivalseason
  • Quality, luxurious, reusable accessories perfect for your glamping, festival and picnicking needs! Shop now! Link in our bio ?? #glampingaccessories #campingseason #festivalseason #reusableproducts #soulpad #soulpadtents #soulpadshowroom #picnichamper #pi
  • The sun has come out to play here at the showroom....Mr. OM’s face says it all! ?????? #soulpadshowroom  #sunishining #shadwell #norfolk #payusavisit #soulpadtents #lovesoulpad
  • Enjoying the beautiful views across our Norfolk countryside this evening. Here’s to another sunny weekend??and outdoor adventures!  #getoutside #outdooradventures #sunnyweekend #familyfun #weekendvibes #glampinguk #norfolk #countryside #summertimefun #sou
  • The SoulPad 3000-ultralite pitched under the most amazing sky!  Photograph by @hannahbella_nel #soulpad #outdooradventures #beautifulskies #glamping #underthestars
  • Happy sunny weekend all??Whether you’re simply camped out in the back garden or frolicking around at Glastonbury this weekend, we look forward to seeing what you and your ‘Pad get up to!  Photograph by: @mummabray #weekendstartsnow #sunisshining #getoutdo
  • It’s National Bring Your Dog to Work Day! So here’s Connie relaxing in a ‘Pad at SoulPad HQ! #bringyourdogtoworkday2019 #workingcockerspaniel #soulpad #belltents #soulpadshowroom #norfolk @ifinbow
  • What a perfect spot in between the orchard and the Christmas trees????at @churchfarmbandb #privatecampout #blissfulhideaway #glampingatitsfinest #soulpad #belltent #sleepingundercanvas
  • Getting out of the office for a short stroll at lunchtime and found these beautiful foxgloves. Can you spot the pollinator?
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#foxgloves #wildflowers #getoutdoors #bees #backtonature #forestbathing #norfolk #thetfordforest
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