Shipping

SoulPad® are pleased to offer FREE Shipping to most of the USA. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 5 working days (Mon-Fri) of your order being placed. Though during peak season this can at times be within 7 working days. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the USA is free of charge. If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

Our Instagram

  • #glamping #belltent #soulpad Create the perfect #stayhome #staycation.?
It's great hearing from customers using their SoulPad's as  additional outdoor spaces. We've even heard from our fantastic key workers self-isolating in the garden away from family members. ?
Send us your photos,
  • #glamping #belltent #soulpad We're stronger together...?????
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#stayhome?
#stayin ?
#staycalm?
#dontpanic?
#helpeachother?
#covid19?
#coronavirus?
#besafe?
#besensible?
#washyourhands?
#staycation?
#holihome?
#campathome?
#staystrong?
#strongertogether?
#teamwork?
#believe?
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  • #glamping #belltent #soulpad We're bringing the #staycation closer to home. We will be pitching our SoulPads in the garden for a home campout.??
"The Holihome" - it's not a new word, we Googled it, but it is new in this context and it's new to us. ??
Visit the blog and be inspired, p
  • #glamping #belltent #soulpad Ok folks, so it looks like Staycation really is here to stay! With so much uncertainty filling the air many of our customers are planning their staycations in the UK. Campsites are spacious outdoor spaces! ??
Spring is on the way????and a bell tent makes
  • #glamping #belltent #soulpad Take a listen to this heartwarming audio interview.?
It will be helpful to anyone nervous about taking little ones on their first camping trip. What a great and very successful collaboration between #homestart #nationaltrust and #chirkcastleNT ?
We're rea
  • #glamping #belltent #soulpad Free tents now limited to one per order to prevent stockpiling. Please order responsibly and think of others. ????Follow the link?????
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#panicbuyinguk #ToiletPaperApocalypse #dontpanic #loorollwithfreetent #exceptionallooroll #coronavirus #norfol
  • #glamping #belltent #soulpad Tree planting is one of the most common forms of carbon offset. ??
Some of our couriers offset the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet. They know how many trees they need
  • #glamping #belltent #soulpad The beautiful SoulPad 5000-hybrid-G on display at our Norfolk showroom. ?
To arrange a visit head over to the website for more info. Just click on the link. ????
We look forward to meeting you! ?
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#soulpadshowroom #showroomvisits #norfolkshowro
  • #glamping #belltent #soulpad Buying bell tents in the UK is not really an in-store operation - after all, you won't want to take it home on the bus - so how will you know who to buy from online? ??
We have 8 good reasons to buy a bell tent from SoulPad over on the blog.? Link in bio?