Shipping

SoulPad® are pleased to offer FREE Shipping to most of the USA. Details of exceptions can be seen below.

Delivery

Regular deliveries are made during working days, Mon-Fri between 08:00 and 20:00 (except during public holidays).

We aim to deliver within 5 working days (Mon-Fri) of your order being placed. Though during peak season this can at times be within 7 working days. We will contact you by email or telephone if delivery is likely to be delayed beyond 7 days (unless otherwise stated on our website), giving you the option to cancel your order.

Delivery to most of the USA is free of charge. If the goods are lost or damaged in transit, please let us know promptly (within 24 hours) so that we may persue a claim against the carrier.

We endeavour to send our shipments *carbon free whenever possible.

SoulPad® will despatch your order in the original packaging. We do not re-package our products into any kind of glossy packaging.

We ship worldwide. Just contact us for a shipping quote.

*Our courier offsets the carbon associated with the parcel delivery by calculating the overall carbon emissions generated by their vehicle fleet and operations. They know how many trees they need to plant to offset the average parcel. SoulPad pays a little bit extra for each shipment so that our courier can pay for the planting of trees.

Tree planting is one of the most common forms of carbon offset. Through this process, carbon dioxide is converted into stored carbon, and this is why trees are sometimes referred to as ‘carbon sinks’. By taking this carbon dioxide from the atmosphere, trees clean the air.

Our Instagram

  • #glamping #belltent #soulpad Congratulations Sally Burgess!???? ??
Sally is this weeks winner in our Glamper-Hamper giveaway! ??
There's still one beautiful hamper to giveaway! Just tap the link in our bio to enter!? The final winner will be announced next week.??????
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#th
  • #glamping #belltent #soulpad We have our second winner!Congratulations Louise Woodcock!???? ?
Your Glamper-Hamper is on it's way! We still have two beautiful hampers to giveaway! It's so easy to be in with a chance of winning, just tap the link in our bio to enter!?
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#secondw
  • #glamping #belltent #soulpad There's no need to panic buy. Take your time, consider your purchase. We'll still be here when Black Friday is over and done with. Head over to the blog and read more https://blog.soulpad.co.uk/we-dont-do-black-friday/ ?
Our prices are great all year, and
  • #glamping #belltent #soulpad Black Friday isn't without controversy. It is often misleading. Retailers are accused of faking their discounts, using Black Friday as an opportunity to sell-off older models and slow selling stock.…
Read why we don’t do Black Friday over on the blog...
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  • #glamping #belltent #soulpad Congratulations @lucyrobinson33 !! Your Glamper-Hamper is on it's way to you! 
Lucy is our 1st winner of this fantastic offer. We still have three more hampers to giveaway! It's so easy to enter. Just tap the link in our bio to find out how!? Good luck ??
  • #glamping #belltent #soulpad It's winter hibernation but don't feel downhearted! The late Autumn and early winter is a great time to get outdoors and appreciate the golden light. Get a fix of Vitamin D and enjoy the spectacular colours.?
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#soulpad #soulpadblog #blogpost  #sou
  • #glamping #belltent #soulpad Ding dong merrily on high! We're feeling all Christmassy and so have decided to spread our cheer with a Christmassy giveaway! 
In the run up to the big day we will be giving away four SoulPad Glamper-Hampers in a prize draw, one each week for four weeks.
  • #glamping #belltent #soulpad OFFER TIME!...visit our showroom and claim your free Feuerhand lantern just in time for Christmas!
These traditional lanterns are the real deal, German made, built it to last. 
Add a touch of classic design to your Home, Garden, Fireplace or Campsite. 
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  • #glamping #belltent #soulpad Whoop whoop, 12 today! ???????????? Thank you ???? to all our wonderful customers and friends who have supported us over the past 12 years! We’ve been doing it under canvas since 2006 and the SoulPad team remain as committed as ever to bringing you high q