Warranty

SoulPad® tents are built to a very high standard and are regularly tested for manufacturing quality. SoulPads® are produced in accordance with internationally acclaimed quality assurance certification: ISO9001. SoulPad® tents comply with many International, BS and European standards and are labelled accordingly.

The SoulPad® Trademark is on all SoulPad® tents.

There is just one USA outlet on-line here at www.soulpad.com, and on ebay too (ebay username: soulpad_usa). A SoulPad® tent purchased from any other US outlet may not be a genuine SoulPad® product.

To protect the consumer and SoulPad® brand alike, the SoulPad® registered trademark can be found on all SoulPad® tents, click here to read more. All tents should be clearly labelled with the manufacturers company name. Only tents carrying the SoulPad® trademark are protected by the SoulPad® warranty.

The components used in our tents are second to none. We know our tents are strong and durable and fit for their intended use. Their intended use being the light leisure market.

SoulPad® will honour a 1 year warranty against manufacturer defects in the canvas. Note that this warranty does not extend to the poles or zippers as these are commonly misused.

The SoulPad warranty is applicable only to SoulPads delivered to consumers within the USA and is not transferable.

Replacement parts are available. Please refer to our Spares for details.

It should be clear that your consumer legal rights may still apply after the warranty expires.

Our Instagram

  • #glamping #belltent #soulpad Yesterday we were visited by Di Page at Wild Harvest School of Self-Reliance. 
Di is currently working on a number of projects including, The off-Grid Survival Show taking place 5th and 6th September. (www.survivalshow.co.uk) and the promotion of her popu
  • #glamping #belltent #soulpad We’re looking forward to those warm summer evenings with family and friends! 
The stretch tent makes a perfect outdoor shelter for any summertime event! Visit the blog for more info.
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#stretchtent #stretchtents #outdoorevents #weddingtents #summertim
  • #glamping #belltent #soulpad Only two more sleeps and the SoulPad team would like to wish you all a very Merry Christmas! Looking forward to seeing you in 2020! Have a good one folks????
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#merrychristmas #soulpadders #christmas #xmas #festivecheer #lovesoulpad #festiveseason #ti
  • #glamping #belltent #soulpad Still searching for the perfect gift? Let them choose. 
Gift vouchers available now! Avoid the Christmas hustle and bustle, purchase online today. Fast delivery included! .
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#giftvouchersavailable #online #soulpadtents #belltents #christmasgiftsideas #
  • #glamping #belltent #soulpad Drum roll please...this weeks winner of our Glamper-Hamper giveaway is Julie McDonagh! This fab hamper is on it's way to you Julie!
Congratulations and thank you for taking part!??????
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#win #glamper #hamper #glamping #soulpad #belltents #soulp
  • #glamping #belltent #soulpad Congratulations Sally Burgess!???? ??
Sally is this weeks winner in our Glamper-Hamper giveaway! ??
There's still one beautiful hamper to giveaway! Just tap the link in our bio to enter!? The final winner will be announced next week.??????
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#th
  • #glamping #belltent #soulpad We have our second winner!Congratulations Louise Woodcock!???? ?
Your Glamper-Hamper is on it's way! We still have two beautiful hampers to giveaway! It's so easy to be in with a chance of winning, just tap the link in our bio to enter!?
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#secondw
  • #glamping #belltent #soulpad There's no need to panic buy. Take your time, consider your purchase. We'll still be here when Black Friday is over and done with. Head over to the blog and read more https://blog.soulpad.co.uk/we-dont-do-black-friday/ ?
Our prices are great all year, and
  • #glamping #belltent #soulpad Black Friday isn't without controversy. It is often misleading. Retailers are accused of faking their discounts, using Black Friday as an opportunity to sell-off older models and slow selling stock.…
Read why we don’t do Black Friday over on the blog...
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